How To Order
Call 404-585-1116 from 10am-4pm, or email
The 72 hour rule (er, guideline)

Because we don’t bake until you order (it keeps us on our toes), we ask for 72 hours lead time on all deliveries or shipments.

We may be able to accommodate shorter turnarounds for special circumstances, but can’t make any guarantees.

Payment options

Credit card: Once you place your order, we’ll send you an electronic invoice via Google Checkout, which accepts all major credit cards. Payment instructions will be included, and you’ll receive an email confirmation once your order’s been processed.

Cash/check: Scratch also accepts verified checks and cash for local orders under $50.

Shipping & delivery

Standard delivery within Metro Atlanta is free for orders over $50, and $15 for orders under $50. Extra fees may apply for early AM, late PM or holiday deliveries.

Most Scratch goods can also be shipped anywhere in the US! Since prices vary based on destination and carrier, please ask for a quote when you place your order.

gift packaging & special requests

We’re in the business of making people happy, so we’d love to help you do the same. Let us know if you need special gift packaging or a custom basket, and we’ll put together a fresh-baked gift they’ll truly enjoy.

We also welcome special requests and do our best to accommodate allergies or special dietary needs, so if you’d like an item that’s not on our site, please don’t hesitate to ask.

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Scratch Retail

Scratch Baked Goods are not available in any retail locations at the moment—but you can still enjoy all your favorite sweets by placing an order by phone or email!

Gluten Free Resources: good eats & good reads

“Just wanted to thank you again for being so wonderful to work with regarding my order last week.”
- D.G., Atlanta, GA

WOW! We received the order yesterday and everything is amazing…we’re really going to
enjoy these treats.”
- H.S., Weston, FL

“I really appreciate you going
the extra mile by whipping up something special!”
- M.B.L., Marietta, GA